Advanced Bionics Europe

Advanced Bionics Europe

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Users of cochlear implants face numerous challenges in their daily life.

The most common is understanding speech in the workplace, in conditions which are not always optimal. Also, employers and colleagues are very often unaware of the consequences of a loss of hearing, and it is up to users of cochlear implants to inform them and to tell them how they can facilitate communication at work.

Adjustments in the workplace

The difficulties that you experience at work will depend in part on your professional environment.
A person working in a noisy atmosphere, such as a factory, is more disadvantaged than one who has a quite job in an office. Also, needs vary from one environment to another:

  • alarm signals and alerts in a factory,

  • discussions and exchanges at work.

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Adjustments in an industrial, noisy atmosphere

It is particularly difficult to communicate with colleagues and superiors
when significant background noise requires permanent ear protection to be worn. .

You can ask the person responsible for settings at the cochlear implant facility for a particular programme allowing you to use an FM system. The person you are speaking to can then wear the transmitter and put the microphone as close as possible to his/her mouth for maximum clarity, while you wear the receiver which is directly connected to your sound processor. When you select the programme for using the FM system, you will clearly hear the voice of the person you are speaking to without being affected by background noise.

Around the ear (BTE), it is also possible to use a T-mic with an active ear protection helmet or with headphones, through a specific programme in your sound processor. When using a helmet with headphones, an FM system can be used by connecting the receiver to the helmet. As for the active protective helmet, this is independent and reduces background noise automatically without reducing the speech signal.


" When I start a new job, my employer allocates a co-team member to me, who, for the first few weeks, follows me like my "shadow". This system really helps me to find my way in my new professional environment. "

"As a deaf doctor, I recommend using an amplified stethoscope connected to the processor of a PSP"

"I am a check-out assistant in my local supermarket. Because of noise, I find it hard to hear what customers are saying to me. Now I wear an FM system connected to my PSP. I attach the microphone to my cash desk as close as possible to the customer so that I can understand better"

Adjustments at work

If you have the choice between a personal office and a cubicle in an open area, choose the office without hesitation. If there is not too much noise coming from outside the office, you can leave the door open, and put your desk in such a way that you can participate in activities with your colleagues. .
If you lip-read, ensure that light sources are behind you.

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If you cannot have a personal office, ask for a cubicle located in the quietest place possible in the room, to be the least disturbed by your colleague's movements and conversations. In the event of disruption caused by the room's acoustics, ask that coverings be put over them to reduce background noise (for example: carpet on the floor and on the walls).


Be ready for all emergency situations, such as a fire for example. Ensure that your office, like all facilities, is equipped with light indicators to locate emergency exits. Always have a torch within reach and in good working order.
You can ask for a copy of the emergency evacuation map and have a fire alarm installed, visible in your office, in particular if you work alone. Other light alarm systems can also be installed to show that a machine is not working, that there is someone at the door or that the telephone is ringing. Finally, if you need to work late one evening, inform the security guard that you are there so that they can inform you if there is an emergency.