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Advanced Bionics Europe
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    > Choosing your Cochlear Implant > Why HiRes® ? > Service

    Service

    We cannot think of anyone better able to talk about our Service and Support than members of your Cochlear Implant Team or Advanced Bionics’ Users. So we simply invite you to ask your Cochlear Implant team and let them tell you or let you hear from other users how Advanced Bionics’ services have supported them.

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    The Advanced Bionics® Customer Services is there every step of the way to provide you and your centre with the highest standards of quality and support you need, whenever you need it.

     This unique and complete service proposition is delivered through four commitments:

    • Ensure quality use of Advanced Bionics products
    • Assure prompt answers to all of your questions
    • Provide responsive customer service and professional fulfillment
    • Provide reliable customer support

    Representatives are available every weekday to assist Advanced Bionics users with the following services :

    • Orders and shipments
    • Products returns, repairs & exchanges
    • Feedbacks
    • General enquiries

    Customer Service Headquarters France
    Monday - Friday
    8am - 5pm    		 Tel: +33 (0) 3 89 65 98 00
    Fax : +33 (0) 3 89 65 50 05
    email : CustomerService@abionics.fr

     

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